At Kay Services Inc., we specialize in delivering comprehensive case management services to providers throughout Maryland and surrounding states. Our mission is to support agencies and professionals in ensuring the highest quality of care and compliance for the individuals they serve.

Our case management support includes:

Home Visits – Conducting in-person assessments to evaluate living conditions, service delivery, and overall client well-being.

Home Audits – Performing detailed audits of client homes to ensure safety, documentation, and program compliance.

Referral Assistance – Helping connect individuals and providers with the appropriate resources and services based on identified needs.

Meeting Participation – Attending interdisciplinary and team meetings to advocate for client needs and support care planning.

Program Book Audits – Reviewing and ensuring that program books and client records are complete, accurate, and meet regulatory requirements.

Case Management Training – Offering tailored training for case managers and direct support staff to strengthen documentation, service coordination, and compliance practices.

Quality Assurance Reviews – Conducting systematic evaluations of agency practices, identifying gaps, and recommending improvements to strengthen service quality and compliance.